Contact Us


For further assistance, you can send us a message or email us to support@novaclout.com

 

Coronavirus Crisis Announcement:

Due to the impact of the new coronavirus, transportation has been delayed in certain areas, logistics are updated very slowly and affected by government customs policies.

All security checks have become more stringent. We are doing our best to get in touch with the courier and get your package delivered immediately.

Please give it a few more days and notify us if it doesn’t arrive. We will also do everything on our end to track your package and ensure that it is delivered soon.

THESE ARE OUR TEMPORARY ESTIMATED SHIPPING TIMES:

United States: 4-8 weeks 
Canada: 4-8  weeks 
Europe & Australia: 4-6 weeks 
Rest of World: Up to 9 weeks

Remember these are worst case scenarios, majority of our orders are being delivery on time but we can't guarantee normal shipping times in this unstable environment.

We are really sorry about these situation that is out of our hands, and we thank you a million times for your understanding.

For further assistance, you can send us a message or email us to support@novaclout.com

*Send us your message with order number and email used to place the order